Shipping Policy

We currently ship to addresses in the United States only.

Processing time

Orders are processed within [1–3 business days] after payment is confirmed. Orders placed on weekends or US holidays are processed the next business day.

Delivery time

Orders ship from a warehouse in the United States. Most orders arrive within [2–8 business days] after they ship. These are estimates from our carrier, not guarantees, and delays can happen during peak season or bad weather.

Shipping cost

[Free standard shipping on all US orders / or your shipping price].

Tracking

As soon as your order ships, we email you a tracking number so you can follow your parcel.

Wrong address or lost parcel

• Please check your shipping address before you pay. If you notice a mistake, email us right away at support@rosaluxbeauty.com and we will try to fix it before the order ships.
• If tracking shows delivered but you cannot find the parcel, check with neighbors and your local post office, then contact us within [7 days] and we will help.
• If a parcel is lost in transit, we will send a replacement or give you a full refund.

Questions

Email support@rosaluxbeauty.com with your order number.