Privacy Policy
This policy explains what personal information Rosalux (“we”, “us”) collects when you visit rosaluxbeauty.com or buy from us, how we use it, and the choices you have. Rosalux is operated by an independent seller based in Croatia (EU), who is responsible for your data.
Information we collect
- Order details: your name, email address, shipping address, phone number (if you provide it) and what you bought.
- Payment: payments are processed by PayPal. We do not see or store your full card number.
- Messages: anything you send us by email.
- Technical data: basic information such as IP address, browser type and pages visited, collected through cookies and similar tools [list analytics or ad tools you use, e.g. Google Analytics, Meta Pixel].
How we use it
- To process, ship and track your order.
- To answer your questions and handle returns.
- To prevent fraud and keep the store secure.
- To send you marketing emails, only if you agree. You can unsubscribe at any time.
Who we share it with
We share only what is needed with the companies that help us run the store: our payment processor (PayPal), our fulfillment partner and shipping carriers (to deliver your order), and our website hosting and email providers. We do not sell your personal information.
Cookies
We use cookies to keep the store working and, if listed above, to understand how visitors use the site. You can block or delete cookies in your browser settings.
Where your data is processed
Your data is handled from the European Union and by service providers in the United States (such as PayPal and our fulfillment partner), who process it only to complete your order.
How long we keep it
We keep order records for as long as needed for accounting, tax and legal reasons, and delete other data when it is no longer needed.
Your rights
Depending on where you live, including California under the CCPA/CPRA or the European Union under the GDPR, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to opt out of any sale or sharing for targeted advertising. To make a request, email support@rosaluxbeauty.com. We will not treat you differently for using these rights.
Children
Our store is not intended for children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The date at the top shows the latest version.
Contact
Questions about privacy: support@rosaluxbeauty.com